United Way Solutions
Salesforce, BTH, and United Way logos are featured above children reading books.

Empowering United Way’s Evolution with Powerful Technology

United Way mobilizes communities worldwide to close gaps and create opportunities for everyone to thrive. As the landscape of philanthropy and social impact evolves, United Way must stay ahead of digital trends to remain impactful. Beyond the Horizon has partnered with United Way for over a decade, and we deeply understand the unique challenges they face. It is our mission to help United Way harness powerful technology to amplify their impact and drive sustainable growth.

For over 100 years, corporate philanthropy and workplace giving has been a key fundraising strategy for the network, and it will continue to be. But, with the transition to remote work, corporate operations and employee lifestyles have transformed. As United Way evolves, the strategic importance of leveraging powerful technology cannot be overstated. Two major driving forces include the need for more authentic engagement with constituents and operational scalability.

Fundraising Icon1
FUNDRAISING

Integrated Online Giving, Portfolio Management, Moves Management, Campaign Forecasting, Engagement, Dynamic Reporting, Leadership Giving Management

Finance Icon
FINANCE

Batch Processing, Adjustments, Payment Distribution, GL Reconciliation Reporting

Community Impact Icon
COMMUNITY IMPACT

Inbound and Outbound Grants Management, Direct Program Delivery, Coalitions and Advocacy Building

Contact Center Icon
CONTACT CENTER

2-1-1, Navigation, Scheduling, Closed Loop Referral Programs, Case Management

Marketing Icon
MARKETING + ENGAGEMENT

Automated Constituent Journeys, Enriched Profile, Intuitive Drag and Drop Template Builder

Volunteer Icon 1
VOLUNTEER MANAGEMENT

Days of Service, Corporate Volunteering, Curated Volunteer Experiences, Community-Wide Volunteer Hub

Data and Analytics Icon
DATA + ANALYTICS

Real-Time Analytics, Custom Reporting and Dashboards, Data Quality and Cleansing, Integrated External Data Sources

The Salesforce Platform will unlock the full potential of United Way – with multiple departments and organization wide data living in one environment. Fundraisers are forecasting and cultivating relationships in a CRM, instead of a desktop spreadsheets. Finance and Gift processing teams are empowered with Batch processing, adjustments, payment distribution and Agency payouts. Volunteers, Coalitions, Programs, Community Impact – all living under one roof and working together – where marketers are able to have all of that rich data in one centralized place at their fingertips.

“We had a vision of leveraging a powerful technology ecosystem that would grow and evolve with us. BTH gave us a strong United Way framework and the power of the Salesforce platform to bring this vision to life.”
– Lucy Downton, VP of Technology and Operations, United Way of Central Indiana

How BTH is Helping United Way Develop Powerful Infrastructure


Revolutionizing Fundraising
Fundraising Icon1
Learn More
Amplifying Community Impact
Community Impact Icon
Learn More
Deepening Engagement
Marketing Icon
Learn More

Begin Your Transformation Journey

CONTACT US